Strategy Director Pharma Brand Insights

Location: New York, NY

Type: Full Time

Min. Experience: Experienced

Our client is a specialist in brand and communications research, offering both qualitative and quantitative research solutions to some of the most vibrant domestic and international brands.   They help clients build brand relationships that matter and that are commercially and emotionally rewarding.  They do this by understanding people and closing the relationship gap between businesses and people. 

Their positioning is as a strategic brand consultancy, powered by data and insight.  They do this through disciplined strategic thinking. This then acts as a driving force to extract hidden insights from further research investigation and data analytics.

They are dedicated to an open, supportive environment that gives talented people the opportunity to grow along with a successful company; one which has seen dynamic, organic growth since its inception over 15 years ago.  It is this culture which has been absolutely vital in attracting and retaining the best talent in the business.

Our client has developed a unique identity that separates them from the pack. You will see this reflected in everything they do; from their fresh thinking on brands and advertising, to the clients who choose them as partners and even to the way they designed their offices.


The Strategy Director role is a key role in our client’s business transformation. You will lead a small team on a range of client accounts. You work in close partnership with clients using our frameworks and tools to ensure clear advice is always delivered. You revel in the role of coach and inspire your team to think holistically about client problems, using innovative methods to gather, distil and inspire. You focus on upskilling your team and ensure they adopt new tools and methodologies to stay ahead. You will have client revenue targets to achieve and will be actively involved in new business pitches. 

We are looking for proactive, positive strategic leaders who have a determination to drive growth, deliver exciting client solutions and who can deliver across a broad spectrum of projects.  

Core responsibilities 

  • Act as a consultant with clients, providing them with clear advice to help them with business challenges.
  • Champion digital transformation in a local office or business area driving our new way of working through the Hub.
  • Identify and build new business opportunities with new and existing clients. Can represent the company in client meetings to discuss new business opportunities.
  • Line manage a team and help the Strategic Director to ensure the team acquire the skills needed to deliver strategy through coaching, training and on the job learning.
  • Initiate new ways of working, technologies and methodologies across client accounts.
  • Be actively involved in pitches and presentations, can deliver the story in a clear and inspiring way.
  • Oversee the team’s output, coaching the team to ensure quality and that our thinking and tools are used.
  • Show passion for the evolving media landscape, the role of digital and confident integrating digital into solutions proposed to clients.
  • Collaborate with other divisions as needed to deliver outstanding and unexpected business solutions on both new pitches and continued client relationships. 
  • Actively network and stay up to date with developments in the industry and beyond, identifying and actioning new ways of doing things.

Key attributes

  • 7+ years of experience in blended research healthcare/pharma approaches (e.g. qual, quant, mobile, social listening) is a must.
  • Courageous. Proactive, gets involved and makes decisions when needed.
  • Creative. Demonstrates a love of people and brands, steps outside the ordinary to surprise and delight clients. A problem solver, thinking pragmatically to make the complex simple.
  • Curious. Shows a hunger to learn, innovating and experimenting at work. Embraces new ideas and ways of working.
  • Collaborative. Great at working within team environments and getting stuff done together. Takes a lead role in company initiatives.
  • Future-focused and digitally savvy.
  • Strong project and stakeholder management skills. Able to lead and prioritize to deliver outstanding quality on time and coach team members to do so.
  • Strong presentation and storytelling skills.
  • Highly motivated and driven, with a hunger to win and grow our business.
  • Able to travel as frequently as the job requires.
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